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![]() Ye Olde Clock Shoppe specializes in Rolex Repair by a Professional
Horologist with over 37 years experience.
We
recommend that you have a mechanical timepiece cleaned and serviced every 3 to 4 years.
Just like with a car, a Rolex watch needs regular maintenance to keep it running in optimal condition. It is critical to keep
mechanical watch parts well lubricated and clean. A Rolex Watch is an investment that will keep it’s value if serviced
regularly.
Stop by the shop for a watch repair estimate. If you live out of town, or out of state, you may send your watch to the shop for an estimate. Send by UPS, Fed Ex, or insured registered mail. Send in a protective padded box. Be sure to include your name, phone, address and email address if you have one. Let us know what problems you are having with your watch. You will be notified of the final estimate before any work is done. Estimates are free, yet there is a $10 shipping and handling fee to return your watch to you. Rolex repairs come with a two year warranty by our professional Horologist with over 37 years experience. Send watch to: Ye Olde Clock Shoppe 6342 N Oracle Road Tucson, AZ 85704 Or, email photo of movement and describe problem to: v.watson111@comcast.net and add Watch Repair to Subject line.
Thank you for entrusting us to service your timepiece. We hope you find the following information about your timepiece informative and that it will better assist you in the proper functioning of your watch. You may experience that your self-winding watch occasionally stops overnight or appears to be running slowly. This does not necessarily indicate a malfunction or defect in the watch. In most cases, the problem is related to the power reserve that has not been properly initiated, or, may be the result of too insufficient wrist action while wearing the watch. For a self-winding watch to function properly, the mainspring must build up a sufficient power reserve. Many people are unaware that a self-winding watch needs to be wound first manually before it will run automatically. This is called initiation process. Without the initiation process, the watch will never operate properly or consistently. To initiate the power reserve, the watch must be wound manually. Turn the winding crown at the 3 o'clock position, in a clockwise direction for about 40 revolutions. This start up wind is usually sufficient for most automatic watches. After completion of the initiation process, the watch will wind itself automatically (rebuilding the power reserve) by means of an oscillation weight that shifts every time the watch's position is changed by the action of the arm and wrist. A self-winding watch should be worn at least eight hours a day to maximize the power reserve. If this is not possible, or if the watch has been off the wrist for more than 15-20 hours, the initiation process must be repeated. THE DATE CANNOT BE CHANGED BETWEEN 9:00 p.m. & 3:00 a.m. We accept Visa, Mastercard, Discover
We only use Energizer Batteries. You may be able
to find less expensive battery replacements at the big box stores. But you need to know they often use Chinese no name
batteries that typically only last 4 months. Since we only use Energizer Batteries, they will typically last a full
year. Why not get your moneys' worth and have the best battery put into your watch. We charge $8 when we
replace the battery at the counter. Don't be fooled by a 'lifetime' battery. They simply charge a huge fee upfront and replace
it when needed. But if you get your battery changed elsewhere (say you were on vacation) it would void their warranty. We
have the best battery for the best price.
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